Returns & Exchanges
At Flamingo Estate, we strive to bring the lush abundance of the garden into your home and offer returns on most unused items within 30 days of delivery. Due to their harvested nature, certain perishable goods and apothecary items are final sale to ensure the highest quality and safety for all our guests.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back to the garden.
Prepare the Shipment
Carefully pack your unused items in their original sustainable packaging to ensure they are protected during their journey back to us.
Affix Your Label
Print the prepaid shipping label provided via email and secure it to the exterior of your package, ensuring any old labels are fully covered.
Await Your Refund
Once our team inspects the returned goods at the Estate, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing